As at 30th March we are operating with a reduced team.
Everyone is going as fast as they can and our number one priority is for staff to remain healthy and stay safe in their own bubbles. To do this we need to manage baking and packing activity.
We also consider that couriers are stretched very thinly. Easter is coming and 4 day weeks are always difficult to manage. Deliveries are often interrupted, even in normal times.
Ingredients are extra precious at the moment and we do not want our beautiful bread to be wasted due to delays in delivery, so we are restricting what and where we send to over the 2 short weeks.
We are baking as usual
Orders will be baked and sent out on Monday 6th only.
All orders need to be with us by 9am Friday 3rd April
This is always a very difficut week for couriers and one in which we always get many delays and non deliveries reported. Therefore we shall not be sending any orders to the North Island.
SOUTH ISLAND ONLY orders will be baked and sent out on Wednesday 15th April
Orders need to be with us by 9am Thursday 9th April
We intend to bake as usual. Review of the Alert Level 4 is due by Wednesday 22nd so we wait to see what the situation is then.
As a food manufacturer we are an essential service. We will continue to bake so long as we are able, and have enough bakers, packers, ingredients and couriers to do so.
To keep us safe, please do not come to the bakery.
All contact to be by email please - we do not have the capactity to monitor phone calls, Facebook, Instagram or Twitter messages.
Online orders are available to all of New Zealand but please be mindful that couriers are at full stretch and there could be delays. Our bread lasts well and is all the better after a few days to mature.
Please order in as much bulk as you can to try and manage pressure on courier deliveries. All bread freezees perfectly. Crackers and Muesli last for 3+ months
Please avoid rural deliveries.
We bake your bread just for you and the traditional methods we use take time.
All orders are sent out on Mondays. They should arrive on Tuesday in the South Island and Wellington, and on Wednesday for the rest of the North Island. Tauranga may be dealyed until thursday due to local issues with our Courier PBT.
Rural is different and we need to liaise with you for these.
We need to have your order the week before you want it delivered, so cut off is Friday midday for the following weeks delivery.
Bread orders are sent wrapped in paper with a sticker on which contains ingredients and nutritional information. If you would prefer a perforated plastic bag, just note it when you order.
If you want unwrapped bread you can pick it up at the Bakery in Kingsley Street. It needs to be preordered like this;
We are working on how to make Crackers and Muesli available unwrapped. If you are in Christchurch and flexible with when you can pick up feel free to ask us for what you would like unwrapped and we will try to make it happen.
For orders of $50 or more, freight is free - excluding rural or country deliveries
For orders below $50 there a freight charge of $5 for a box not exceeding 8kg of product.
This can be made up of any mix of breads, crackers and muesli and the box size you receive is approximately the same as a wine case.
If you have any questions about freight cost, just email us or call before you submit your order.
Rural deliveries of a fresh and living product are time critical. We use the courier PBT and they do not necessarily use the same rural definition as NZ Post.
You can check our all couriers rural delivery areas by using this RURAL ADDRESS FINDER here
Please only get deliveries to your rural address if you are confident of your local service and that they are reliable. A few days delay on non-perishable goods is generally of no consequence but in the case of bread is likely to cause it to be mouldy on arrival. Bread HATES being kept in warm dark conditions, but mould loves it. So if it has to wait around in a dark, possibly warm, box in a courier van or warehouse, it is highly likely that mould will quickly develop.
We send out rural deliveries on Mondays and we need your order by Friday midday the week before. Rural deliveries can take up to 4 days to arrive.
All rural deliveries are charged at $12 per box, maximum 8kg of product per box.
More information about rural delivery can be found HERE
Crackers can be sent to Australia. They are sent with the standard postal service and will take around 10 days to arrive.
Orders of 10 packets of crackers fit in a box for a cost of NZ$35.00. You can mix and mix any of the cracker varieties.
We are not sending SNACKERS to Australia, just crackers.
Select Australia option at freight option.
