Ordering and Shipping

COVID-19 Updates for Level 1

At Alert Level 1 our bakery shop is open FRIDAYS ONLY between 8am and 2pm.  This is for the collection of orders which have already been made and paid for via this website.. A 13% discount applies for bakery pick up orders and can be applied at checkout page using coupon code PICKUP2.

If you cannot pick up on a Friday email us to arrange an alternative.

 

We bake to order

We bake your bread just for you and the traditional methods we use take time.

All orders are sent out on Mondays. Without COVID Courier delays they  should arrive on Tuesday in the South Island, and on Wednesday for the rest of the North Island. Sometimes Wellington order arrive on Tuesday. Tauranga is likely to be delayed until Thursday due to local issues with our Courier PBT. 

Covid has created delays with all couriers throughout the country so please check your tracking number which we send to you once bread has left us. Follow up needs to be with couriers as we have no ability to influence local courier depots and drivers. 

Rural is different and we need to liaise with you for these. 

We need to have your order the week before you want it delivered, so cut off is Friday 11am for the following weeks delivery.

 

 

WRAPPING

Currently all products are wrapped in plastic for hygiene reasons whilst we maintain a workplace which is compliant with regulations relating to Covid-19 workplace practise.

If you prefer paper wrapping, it can be requested at the time of ordering.

FREIGHT COSTS

For Towns and Cities throughout New Zealand, including Christchurch  - NOT rural or country areas

For orders of $75 or more, freight is free - excluding rural or country deliveries

For orders below $75 freight charge for a box not exceeding 8kg of product are;

North Island  $10

South Island $7.50

Christchurch Metro $5.50.

This can be made up of any mix of breads, crackers and muesli and the box size you receive is approximately the same as a wine case.

If you have any questions about freight cost, just email us before you submit your order. 

 

RURAL DELIVERIES ARE DIFFERENT

Rural deliveries of a fresh and living product are time critical. We usually use courier PBT and they do not necessarily use the same rural definition as NZ Post.

You can check our all couriers rural delivery areas by using this RURAL  ADDRESS FINDER here

Please only get deliveries to your rural address if you are confident of your local service and that they are reliable. A few days delay on non-perishable goods is generally of no consequence but in the case of bread is likely to cause it to be mouldy on arrival. Bread HATES being kept in warm dark conditions, but mould loves it. So if it has to wait around in a dark, possibly warm, box in a courier van or warehouse, it is highly likely that mould will quickly develop. 

We send out rural deliveries on Mondays only and we need your order by Friday m11am the week before. Rural deliveries can take up to 4 days to arrive.

All rural deliveries have an aditional charge of $6.50 per box, maximum 8kg of product per box.

More information about rural delivery can be found HERE

We will not be responsible for orders which are delayed by the couriers so if at all possible rural orders should be delivered to a non rural address such as a friend or workplace.

 

AUSTRALIA

Crackers can be sent to Australia. They are sent with the standard postal service and will take around 10 days to arrive.

Orders of 10 packets of crackers fit in a box for a cost of NZ$35.00. You can mix and mix any of the cracker varieties.

We are not sending SNACKERS to Australia, just crackers.

Select Australia option at freight option.